The modular training and development programme is put together following in-depth discussions and is based on the needs of our customers.

Our range of services includes the following areas / themes:

1. Personal development
  • Talents and strengths analyses
  • Emotional competence
  • Individual coaching

2. Sales
  • Basic sales principles
  • Advanced sales techniques for high achievers
  • Making appointments over the phone
  • Cold-calling, networking, referral marketing

3. Customer Service
  • Customer-oriented approach
  • Making a positive first impression
  • Selling over the phone

4. Management & Leadership
  • Basic principles of management
  • Leadership up to executive level

5. Team building, Team development
  • As part of restructures, mergers or reorganizations, teams are often formed or broken up. These changes can be demotivating, have a significant effect on employees’ productivity and lead to conflicts. A team building or team development process enables employees to better appreciate their role and responsibilities within the company and increases productivity and motivation.